Privacy Policy
Effective date: July 1, 2026
1. Introduction
Mia Casa ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request callbacks, or otherwise interact with our real estate services in the United Arab Emirates.
2. Information We Collect
We may collect personal information that you voluntarily provide, including your name, email address, phone number, property preferences, and any message or inquiry details you submit through our contact forms, callback requests, property inquiries, or newsletter sign-ups. We may also collect technical data such as your IP address, browser type, device information, and pages visited to improve our website experience.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, arrange property viewings, provide callback services, send relevant property updates, improve our website and services, comply with legal obligations, and communicate with you about our offerings. We do not sell your personal information to third parties.
4. Sharing of Information
We may share your information with trusted service providers who assist us in operating our website, managing inquiries, or delivering communications, subject to confidentiality obligations. We may also disclose information when required by law, regulation, or legal process, or to protect our rights and the safety of our users.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember your preferences, analyze traffic, and improve performance. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by applicable law.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to access, correct, update, or request deletion of your personal information, or to object to certain processing. To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and property-related services. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us through our contact page or the details listed in the website footer.
For privacy-related requests, visit our Contact page.